Accommodation & Booking
What accommodation options are available?
3-Bedroom Configuration:Up to 6 guests
• Bedroom 1: Extra-large double bed + sofa bed
• Bedroom 2: Extra-large double bed + sofa bed
• Living Room: Additional sofa bed
1-Bedroom Configuration: Up to 2 guests
• One bedroom with extra-large double bed
What are the most popular facilities?
Queen Island Villa offers premium facilities highly rated by guests:
- Outdoor swimming pool
- Free WiFi
- Free parking
- Family rooms
- Non-smoking rooms
- Airport shuttle
- Breakfast included
- Private bathroom
- Air conditioning
- Balcony
- River & garden views
- Terrace
What are your check-in and check-out times?
Check-in:3:00 PM - 6:00 PM
Check-out:8:00 AM - 11:00 AM
Please inform us of your arrival time in advance for our personalized check-in service. We offer:
• Private check-in/check-out
• Express check-in/check-out
• 24-hour front desk assistance
<br /> What is your children and family policy?
Children of all ages are welcome! Queen Island Villa is perfect for family retreats.
Age Policy:
• Children under 18: Special family rates
• Children 18+: Charged as adults
• No age restrictions for registration
Family-Friendly Features:
- Kids' pool area
- Family rooms
- Safe island environment
- Family activities
Facilities & Amenities
Tell me about the swimming pool facilities
- Open all year - enjoy swimming in any season
- All ages welcome - perfect for families
- Shallow end available - safe for children
- Kids' pool - dedicated area for little ones
Pool Amenities:
- Sun umbrellas
- Sun loungers
- Private pool access
- Garden views
What kitchen and dining facilities are available?
Queen Island Villa offers premium facilities highly rated by guests:
Shared Kitchen - Fully Equipped
- Complete kitchenware
- Refrigerator
- Washing machine
- Tumble dryer
- Tea/Coffee maker
- Fresh fruits provided
Outdoor Dining:
- BBQ facilities
- Outdoor dining area
- Picnic area
- Outdoor furniture
Breakfast Included
Continental breakfast is included with your stay, featuring fresh local ingredients and international options.
What bathroom amenities are provided?
Private Bathroom in Each Unit
- Bath or shower
- Hairdryer
- Free toiletries
- Toilet paper & towels
- Private bathroom
- Daily housekeeping
What connectivity and technology is available?
Free WiFi
WiFi is available in all areas and is free of charge. Stay connected throughout your island retreat.
- Socket near bed
- Air conditioning
- Soundproof rooms
Activities & Entertainment
What activities are included with my stay?
Free Activities
- Archery
- Table tennis
- Darts
- Walking tours
- Fishing
- Canoeing
- Badminton equipment
- Pool access
Additional Activities - Additional Charge
- Water sport facilities
- Bicycle rental
- Local culture tours/classes
What views can I expect from the villa?
Spectacular Natural Views
- River views
- Garden views
- Sun terrace
- Balcony access
-
Private garden
- Outdoor terrace
Detached Villa
Your accommodation is a completely detached building, ensuring maximum privacy and unobstructed views of the natural surroundings.
Transportation & Services
What parking facilities are available?
Free Private Parking
Free private parking is possible on site (reservation is not needed). Convenient and secure parking for your vehicle.
Do you provide airport transportation?
Transportation Services Available
- Airport shuttle
- General shuttle service
- Bicycle rental
All transportation services are available for an additional charge. Our 24-hour front desk can arrange transportation and provide local travel advice.
What reception and guest services do you offer?
Premium Guest Services
- 24-hour front desk
- Private check-in/out
- Invoice provided
- Daily housekeeping
- Laundry service
Languages Spoken: English, French, Khmer
Policies & Safety
Do you allow pets at Queen Island Villa?
Pets Welcome
Pets are allowed. Additional charges may be applicable.
- Pet bowls provided
- Designated smoking area
- Safe island environment
Please inform us when booking if you're traveling with pets so we can make appropriate arrangements.
What are your house rules and quiet hours?
Quiet Hours: 9:00 PM to 8:00 AM
Tranquility Policy
We maintain strict quiet hours to preserve the peaceful island atmosphere that makes Queen Island Villa special.
House Rules:
- Non-smoking throughout
- No bachelor(ette) parties
- Family-friendly environment
-
Soundproof rooms
What reception and guest services do you offer?
Premium Guest Services
- 24-hour front desk
- Private check-in/out
- Invoice provided
- Daily housekeeping
- Laundry service
Languages Spoken: English, French, Khmer
What safety and security measures are in place?
- 24-hour security
- CCTV monitoring
- Key access control
-
Fire extinguishers
- Smoke alarms
- Carbon monoxide detector
CCTV Coverage
CCTV cameras are installed outside the property and in common areas for your security and peace of mind.